Terms
& Conditions Agreement:
A client’s property rental is only
confirmed, and becomes a binding agreement, once PURE PEAKS (Mountain
holiday rentals) has received on-time payment(s); constituting
acceptance of the following booking conditions on behalf of the client
and each accompanying guest. Sending payment in response to an invoice
constitutes acceptance and agreement to the following terms, conditions,
limitations and restrictions as printed below. No alterations to these
Terms & Conditions are valid. If changes are required, an amended
copy will be dated and sent. If you have any questions about the
following Terms & Conditions, please be sure to contact us at
[email protected] for discussion and explanation.
Payments:
Failure to make scheduled payments subjects reservations to
cancellation without notice. All outstanding balances are required to be
paid on or before due-dates. All cancellations or requests for changes
to a reservation affecting payments (such as date changes or changes in
the number of persons) must be submitted to Company in writing.
Cancellation
Policy: All changes to reservations or cancellations must be promptly
submitted in writing. A cancellation policy specific to your property
rental has been agreed to during payment or is noted within these Terms
& Conditions. Signature or payment submission accounts to legal
acceptance of stated cancellation policy and all accompanying Terms
& Conditions. If you must change or cancel any portion of the
services you have already booked, please notify PURE PEAKS (Mountain
holiday rentals) in writing. No-shows, late arrivals, reductions in
party size, and early departures are non-refundable. No full or partial
refunds will be granted unless there is a serious problem occurring at
the property which cannot be properly remedied within a reasonable
timeline, and/or which causes extreme, undue discomfort or serious
inconvenience. Monetary refunds are at the discretion of the PURE PEAKS
(Mountain holiday rentals). Guests who abandon their rental without
notification to, and permission from, PURE PEAKS (Mountain holiday
rentals) agree they have no rights to compensation.
Complaints
& Maintenance: PURE PEAKS (Mountain holiday rentals) makes every
effort to keep its properties in good working order. In case of a
maintenance problem, our local representatives will strive to repair the
problem as soon as possible after being notified. We reserve the right
to be allowed a reasonable timeline to cure a problem after a report is
received. However, no refund or rate adjustment shall be made for
unforeseen mechanical failures such as the supply of electricity,
telephone service, internet service, water, pool filtration systems, hot
tubs, air conditioning, television or cable service, appliances, etc.
Use
of Property: Clients may not use the property for any purpose other
than a private holiday residence, nor engage in any illegal or dangerous
activity and shall be sufficiently quiet and peaceful so as not to
disturb neighbouring properties. Clients and their guests may not bring
animals to the property or have an event involving more people than
scheduled and paid for at the property without written permission from
PURE PEAKS (Mountain holiday rentals). Clients have exclusive use of
property. The total number of persons allowed in the property at any one
time is restricted to the number of persons scheduled and paid for.
Should a group misrepresent themselves, they will be required to pay for
all excess persons immediately, or shall vacate the property without
refund. Any deviation from these rules may result in eviction without
recompense.
Events: PURE PEAKS (Mountain holiday rentals) wishes
to maintain a safe atmosphere for the quiet enjoyment of guests. We rent
to responsible adults only; absolutely no house parties or functions
are allowed without advance written permission from PURE PEAKS (Mountain
holiday rentals) Guests shall be sufficiently quiet and peaceful, so as
not to disturb other residents, particularly after 10pm. If guests are
found to have had a party or any sort of group gathering for more
persons than officially scheduled and paid for at the property, without
Company’s advance written permission, they are subject to eviction,
forfeiture of entire security deposit and additional charges at the
discretion of PURE PEAKS (Mountain holiday rentals)
Pets: Pets of
any kind are not allowed in or on the property’s premises without
specific written permission from PURE PEAKS (Mountain holiday rentals)
(granted prior to arrival). A pet or evidence of a pet found on premises
will cause immediate eviction and forfeiture of guest’s entire rental
funds.
Drugs & Hazardous Materials: Guests shall not use, or
permit to be brought into any property, any illegal substances,
flammable fluids (e.g., gasoline, kerosene or benzene), or other
explosives or articles deemed hazardous to life, limb or property.
Evidence of illegal or hazardous materials is grounds for immediate
eviction and loss of rental funds.
Check-In & Check-Out
Times: Guests must honour the check-in and check-out times noted.
Check-In is at 4pm local time. Check-Out is at 10am local time. Check-in
and check-out times are strictly enforced. If you would like a later
check-out time, you are required to check with our office prior to your
stay to see if another group is arriving the day you leave. If not, you
might be able to stay on later into the afternoon for a small additional
charge, but you are required to get prior permission, in writing, to
stay later than the published check-out time.
Property Access:
PURE PEAKS (Mountain holiday rentals) designated staff may enter your
rented property to perform repairs or cleanings as necessary. Every
effort will be made to schedule such repairs or cleanings at a time
convenient to you, to respect your privacy, and not interrupt your stay.
Property
Keys: PURE PEAKS (Mountain holiday rentals) properties are controlled
with keyless entry systems. Your party will be provided a temporary code
to access the property’s door. Guests are required to follow all lock
instructions precisely when you leave the property daily and when you
depart.
Rates & Errors: PURE PEAKS (Mountain holiday rentals)
is not responsible for printing errors or inadvertent omissions to
website information. Prior to receiving payment, all rates and property
details are subject to change without notice. In any dispute arising out
of this rental agreement, the laws of the country of the Company shall
apply and the prevailing party shall recover costs, expenses and lawyers
fees.
Liability: PURE PEAKS (Mountain holiday rentals) is acting
as agent and operator for accommodations, and assumes no liability for
property loss or damages, nor liability for injury or accidents
occurring on the property. PURE PEAKS (Mountain holiday rentals) is not
responsible for delay, or irregularity which may be occasioned either by
reason of defect in any vehicle or the acts of any company or persons
engaged in conveying passengers to or from the property. Furthermore,
guests are responsible for their property during occupancy, must lock
windows and doors securely at all times when not on the premises, and
must exercise care in securing all personal property. PURE PEAKS
(Mountain holiday rentals) reserves the right to refuse service or
rentals to anyone at their complete discretion.
Security
Deposits: Damage deposits are eligible for refund up to 60 days post
departure date, provided there is no breakage, damage, missing items, no
additional cleaning for properties left abnormally dirty, long-distance
calls, and no other charges incurred before, during or after your stay,
still outstanding. Clients will provide the PURE PEAKS (Mountain
holiday rentals) with a damage deposit. As a form of additional
security, guests may be asked to submit a valid credit card in addition
to a cash security deposit. PURE PEAKS (Mountain holiday rentals)
reserves the right to authorise the client's provided credit card for
substantiated damage claims. Rental clients hereby agree to pay PURE
PEAKS (Mountain holiday rentals), the cleaning or replacement costs for
all damages to personal property or to real estate, which may occur as a
result of occupancy, excluding normal wear and tear. Locked pantries
and closets are reserved for the use of the property owner and are not
included in this rental. Renter agrees to take all reasonable steps to
ensure that family and other guests in your party adhere to the rules
and regulations affecting your property rental.
Hold Harmless:
You hereby release and agree to hold PURE PEAKS (Mountain holiday
rentals), its officers and employees, harmless from any claim, loss,
damage, or cost of expense of any person occupying or visiting the
accommodation arising out of personal injury, including any caused by
persons or carriers conveying passengers to/from their property,
accidents or death, property loss or damages; canceled or changed
itinerary resulting from any acts or omission Company, their employees
or agents, or any other party not under the direct employment and
control of Company or from any act of God, war, strikes, pandemics,
government or any other event or cause beyond its control. PURE PEAKS
(Mountain holiday rentals) has made a good faith effort to accurately
describe accommodations, but shall not be liable for any inaccuracies in
such descriptions or changes in the accommodation or the surrounding
properties or condition thereof, noise or inconvenience from nearby
construction or for any temporary defects or stoppages in property
equipment or the supply of electricity, gas, water, plumbing, or any
other services. All efforts will be made in the event of service
disruption to readily remedy problems through arbitration.